How can I help?

What materials are used in your handmade jewelry?

Our handmade jewelry is crafted using high-quality materials such as gold and silver plated findings, faux pearls, various beads and Jesmonite. Each piece is carefully designed and assembled with attention to detail.
Can I request a custom design or personalized piece of jewelry?

Absolutely! However, only some of my designs can be customized and personalized. I am happy to work closely with you to bring your vision to life.
How long does it take to receive my order?

The processing time for each order varies depending on the location and the current volume of orders. Generally, it takes around 1 business to prepare your order if the item is in stock, and 2-3 business days for us to craft your order if it is out of stock. Shipping times may vary based on your location. You can find more accurate delivery estimates during the checkout process.
Do you offer international shipping?

Yes, we offer international shipping to many countries. During the checkout process, you can select your country to see if it is available for shipping. Please note that international shipments may be subject to customs fees or import taxes, which are the responsibility of the recipient.
What is your return policy for handmade jewelry

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your handmade jewelry, please contact us within 7 days of receiving your order. We will provide instructions on how to return the item. Please note that personalized or custom-made pieces may not be eligible for return unless there is a manufacturing defect. For detailed information, please refer to our Shipping and Returns policy on our website.